How to Get in Touch
Help with my order
If you have any questions about your order, product, or shipping, we’re here to help.
Pre-sale:
Customer care
Something not right with your e-bike or accessories? We’ll guide you step by step to solve the problem.
After-sale: click here.
Wholesale inquiries
If you’re seeking the best low-cost supplies for businesses or resellers, please feel free to contact us.
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Brand promotion
For branding, public relations, media and influencer inquires, please contact us for further information.
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Contact Bodywel CTO
Our CTO Keven is eager to hear your thoughts on our products.
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Telephone Support
Response Hours: 9 AM – 10 PM (GMT+8), Monday to Friday.
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